Privacy policy
This notice explains how we handle personal information when you browse Skopenhagen, contact us or place an order. We are based in Finland and also operate a UK branch and storage business.
Who is responsible
The controller is Skopenhagen by Xoop, operated by Irikefe Mosilily. Our head office is in Finland; our UK branch address is listed below. Contact us at the email below for privacy questions or requests.
Information we collect
We collect information you provide, such as your name, contact details, delivery and billing address, orders, account details, messages and marketing preferences. Our store also receives device, browser, IP address, cookie and usage information. Payment providers handle payment details; we receive the information needed to confirm and fulfil your payment and order.
Why we use it
We use order and contact data to provide the store, process payment, deliver purchases and assist you under our contract with you. We use records needed for tax, accounting and other legal duties. We use security and service data for fraud prevention, troubleshooting and store improvement on the basis of legitimate interests, balanced against your rights. We use optional marketing and non-essential tracking where we have consent or another lawful basis under applicable law.
Shopify and other recipients
Our store is hosted by Shopify. We share information with Shopify, payment providers, fulfilment partners, carriers and service providers as needed to operate the store. Shopify processes information when you visit or buy from us. Shopify Network Intelligence is enabled: Shopify may also use information from your interactions with this and other Shopify merchants and Shopify to provide enhanced services, including personalization, store improvement and advertising, subject to your choices. Providers may be located outside your country. We do not give other merchants access to our customer data.
Shopify Consumer Privacy Policy
Cookies and your choices
Essential technologies support the cart, checkout and security. For visitors in the regions covered by our Shopify consent banner, non-essential analytics, personalization and advertising technologies require your choice. You can accept, decline or manage preferences in the banner and withdraw or change your choice through the store's cookie preferences control. You can also contact us, and you can use Shopify's privacy portal to exercise rights relating to Shopify's enhanced services.
International transfers and retention
Shopify currently hosts our customer data in the United States. Shopify and other providers may process information in other countries. Where required, transfers rely on appropriate safeguards, such as applicable adequacy decisions or contractual protections. We retain information for as long as needed for your account, order, support and legal obligations, then delete or anonymise it where appropriate. Tax and accounting records may need to be kept longer under law.
Your rights
Depending on applicable law, you can request access, correction, deletion, restriction or portability of your information, object to processing based on legitimate interests and withdraw consent without affecting earlier lawful use. Contact us at the email below. You may also complain to the Finnish Data Protection Ombudsman or your local supervisory authority. We may need to verify your identity before responding.
Finnish Data Protection Ombudsman
Changes to this notice
We may update this notice when our services, providers or legal requirements change. The current version is available here; material changes may also be brought to your attention through the store or by email where appropriate.
Finland head office
Skopenhagen by Xoop, operated by Irikefe Mosilily
Tammelan Puistokatu 17B 38, 33500 Tampere, Finland
UK branch
28 Finnymore Road, Dagenham, RM9 6JD, United Kingdom